***Winstons Coffee App - FAQs***

 

*Please see our most Frequently Asked Questions*

 

**Can I download the app to any phone?**

 

You can download Winstons Coffee App on any recent iOS or Android device.


 

**Why should I use the app?**

 

We have created the App to enhance your experience with Winstons Coffee. We hope that you enjoy preordering your drinks & food and we hope this improves and simplifies your experience with us. We welcome suggestions as to other ways you would like to use the app.


 

**How do I order?**

 

Tap the PREORDER button on the homepage, make sure you are ordering for the location you'd like to collect from, then select what you'd like to purchase from one of our menu's categories, tap view basket, review your order then tap pay to send your order straight to us.

 

**When will I be charged?**

 

Our app operates on a pay-as-you go model, so as soon as your order is with us, you will be charged.

 

**Okay, sounds good, but what else can I do?**

 

You can also use our app to find out cool stuff us and what's happening at our stores, plus find out the quickest route to our store, join our newsletter, browse our online shop and check are social media pages.


 

**What can I pay for with the app?**

 

We are aligned with contactless standards, limiting each order to a maximum spend of HK$5000.


 

**Which forms of payment can I add to the app?**

 

We accept any major debit or credit card as well as Apple Pay and Google Pay.


 

**How do I remove my credit card?**

 

Select ‘Payment Methods’ from your profile page and select Remove Card. Tap on your profile picture from the homepage to view your profile page.


 

**Where can I see what I've previously spent at Winstons Coffee?**

 

You can view all of your account activity including purchases in the My Activity part of your profile tab. Tap on your profile picture from the homepage to view your profile page.

 

**Other Questions?**

Please email hello@winstonscoffee.com and we will respond as soon as possible.

 

Please email hello@winstonscoffee.com and we will respond as soon as possible.